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PRIVACY & COOKIES POLICY 

01.04.2024

 

Your privacy is important to us

Garage Ernesto's may collect personal information from this site from information submitted to us such as your name, gender, mailing address, email address, telephone number and any other information specifically forwarded to us.

 

Any personal data supplied to us may be used to communicate with you and to let you know about new services or offerings from Garage Ernesto's and for record-keeping. This includes adding your email address to our newsletter mailing list. If you do not wish us to use your information in this manner you should email us at ernesto@garagernestos.com

 

Except as expressly stated in this policy we will not sell, share, trade or license any of your personal information to others without your express consent. We reserve the right to disclose your information if requested by the police or any regulatory or Government authority in connection with any investigations concerning your activities while visiting the site.

 

We will make all reasonable efforts to safeguard the security of your information but please be aware that we cannot guarantee the security or transmission of data over the internet.

 

If your information changes or you wish to contact us to unsubscribe or make any other enquiry regarding our Privacy policy please email us at: ernesto@garagernestos.com

 

How we use your information

This privacy notice tells you what to expect when Garage Ernesto's collects personal information. It applies to information we collect about:‍

 

• visitors to our websites

• client feedback surveys

• our employees

• customers and clients

• suppliers and services providers

• advisers, consultants and other professional experts

• complainants and enquirers

• job applicants and our former employees

 

Visitors to our websites 

When someone visits the Garage Ernesto's website, we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

 

Cookies Important notice for users 

Like most websites, our website uses Google Analytics cookies and session cookies. These are small files of data that collect information about how visitors use our site, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. The information is only used to improve the responsiveness of our website when you visit.

 

Using our website 

By using our website, you agree that we can place these types of cookies on your device. For more information about cookies please see our cookie use page. We use a third party provider to deliver our e-newsletters and e-announcements. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. All recipients can unsubscribe at any time.

Pdf vehicle information downloads

If you download vehicle information, we will use your email address to send you a PDF document that you requested. We may also follow up with a courtesy email to check that you received the PDF and to see if you would like to arrange to visit a vehicle. 

 

Vehicle enquiries

If you enquire about a vehicle using our enquire button in a vehicle detail page we will use your preferred contact details that you provide to contact you to discuss the vehicle in question.

 

Website Hosted Services and data handling

We use a third party services for our hosted website services, which is USA based. We do not share or pass on any data that is collected via contact forms, sign up forms, brochure requests or direct email links.

 

People who contact us via social media

If you send us a private or direct message via social media the message will be stored by the social media provider it will not be shared with any other organisations.

 

People who email us

We use Secure Sockets Layer Security (SSL) to encrypt and protect email traffic. If your email service does not support SSL, you should be aware that any emails we send or receive may not be protected in transit. We will also monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.

 

What will we do with the information you provide to us?

Garage Ernesto's tries to be as open as it can be in terms of giving people access to their personal information. Individuals can find out if we hold any personal information by making a ‘subject access request’ under the General Data Protection Regulations (GDPR).  To make a request to Garage Ernesto's for any personal information we may hold you need to put the request in writing addressing it to the postal address provided below. If you agree, we will try to deal with your request informally, for example by providing you with the specific information you need over the telephone. If we do hold information about you, you can ask us to correct any mistakes by, once again, contacting us in writing.

Changes to this privacy notice

We keep our privacy notice under regular review. This privacy notice was last updated on the date shown at the top of this page. If we make changes we’ll update this date here on our website.

 

How to contact us

If you want to request information about our privacy policy you can email us at ernesto@garageernestos.com or write to our postal address.

Thank you for taking the time to read this information.

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